Terms & Conditions
Last Updated: December 2025
Welcome to HKLC. By accessing, browsing, or using our website, services, or facilities, you agree to comply with the following Terms & Conditions. Please read them carefully. If you do not agree, you may discontinue using our services.
General Information
HKLC (“we”, “our”, “us”) provides healthcare and wellness services. These Terms govern your use of our website, online services, physical facilities, and any consultation or treatment you receive from us.
Medical Disclaimer
Information on our website or social media is for educational purposes only.
It should not be treated as medical advice or a substitute for professional consultation.
Treatment outcomes vary based on individual conditions. HKLC does not guarantee identical results for all patients.
Appointments & Consultations
Appointment availability depends on the schedule of our healthcare professionals.
We may reschedule or cancel appointments due to emergencies or operational reasons.
Users must provide accurate personal and medical information during registration or consultation.
Payments & Refunds
Payments for consultations, procedures, or packages must be made in full unless otherwise stated.
Refund Policy:
Consultation fees are non-refundable.
Refunds for procedures or packages are evaluated case-by-case at the sole discretion of HKLC.
Prepaid packages cannot be transferred without prior approval.
Treatment & Procedure Consent
Some treatments require a signed consent form.
Patients must disclose medical history, allergies, medications, and conditions honestly.
HKLC is not responsible for complications arising from withheld or incorrect information.
Use of Website
You agree not to:
Use the website for unlawful, harmful, or fraudulent activities.
Attempt to copy, modify, hack, or damage the website.
Post or transmit harmful content, viruses, or malicious code.
HKLC reserves the right to deny access to any user who violates these terms.
Intellectual Property
All content including text, images, designs, graphics, videos, and logos are the exclusive property of HKLC.
You may not reproduce, distribute, or use our content without written permission.
Privacy & Data Protection
We collect and process your information as outlined in our Privacy Policy.
By using our services, you agree to this data handling.
Third-Party Links
Our website may contain external links for your convenience.
HKLC is not responsible for the content, accuracy, or policies of third-party websites.
Limitation of Liability
HKLC is not liable for:
Any direct, indirect, incidental, or consequential damages from using our services.
Delays, service interruptions, or loss of information due to technical issues.
Misinterpretation of medical information provided online.
Behaviour & Conduct
Patients and visitors are expected to maintain respectful behaviour toward staff and other patients.
We reserve the right to deny services to individuals engaging in abusive or inappropriate conduct.
Changes to Terms
HKLC may modify or update these Terms at any time.
The updated version will always be available on our website with the latest revision date.
Governing Law
These Terms are governed by the laws applicable in India.
Any disputes will be subject to the jurisdiction of courts in [Hyderabad/Telangana].
Contact Information
For questions regarding these Terms & Conditions, contact us at:
HKLC – Hyderabad Kidney & Laparoscopy Centre
Judges Colony, Malakpet, Hyderabad, Telangana 500036
Phone: [Insert Number]
Email: [Insert Email]