Privacy Policy
Last Updated: December 2025
At HKLC (Hyderabad Kidney & Laparoscopy Centre), we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.
Information We Collect
1.1 Personal Information
We may collect the following personal details when you submit forms or contact us:
Name
Phone number
Email address
Age / gender (if provided)
Medical concerns or appointment details
Any information you voluntarily share
1.2 Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies or tracking data
How We Use Your Information
We use the collected information for:
Booking appointments and responding to inquiries
Providing medical guidance or connecting you with doctors
Improving website experience and service delivery
Sending updates, reminders, or health-related information (only with consent)
Maintaining internal records and compliance requirements
We do not sell your information.
Sharing of Information
We may share your information only in the following cases:
With medical professionals (to provide consultations or treatments)
With trusted service providers (e.g., hosting, analytics, SMS/email providers)
When required by law or government authorities
To protect patient safety or hospital security
We do not share patient information with advertisers or external marketing companies.
Data Security
We take appropriate physical, technical, and administrative measures to protect your personal information, including:
Secure servers and encrypted data transmission
Restricted access to authorized personnel only
Regular security checks and updates
While we strive to protect your data, no method of transmission over the internet is 100% secure.
Cookies & Tracking Technologies
Our website may use cookies to:
Improve website performance
Understand user preferences
Provide a smoother browsing experience
You can disable cookies through your browser settings.
Your Rights
You have the right to:
Request access to the personal information we hold
Request correction or deletion of your data
Withdraw consent for communication
Opt-out of marketing messages
To submit a request, please contact us using the details below.
External Links
Our website may contain links to third-party websites.
HKLC is not responsible for the privacy practices or content of these external sites.
Children’s Privacy
We do not knowingly collect personal information from children under 16 without the consent of a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
Contact Us
For questions, concerns, or data requests, please contact:
HKLC – Hyderabad Kidney & Laparoscopy Centre
Judges Colony, Malakpet, Hyderabad, Telangana 500036
Phone: [Insert Number]
Email: [Insert Email]